Registration policy

Your entry is non-refundable.

Once you register, that money is spent. We use it to lock in permits, police, timing, medals, shirts, and the crew who set the whole thing up, and most of that gets paid long before race day. So we do not do refunds. Not for injuries, not for schedule conflicts, not for travel that fell through.

We know that sounds cold. Here is what we do instead, and it covers almost everybody.

Give your spot to someone else. Free.

Cannot make it? Pass your entry to a friend. Log into your registration, send it to them, and they finish signing up on their end. No fee, no email to us, no approval needed. Any time up to 72 hours before the race.

Two rules. They have to go through the transfer link so they sign their own waiver and we know who is actually on the course. And you cannot sell your bib or hand off your number on race morning. If someone runs on a bib that is not theirs, we have no idea who they are if something goes wrong, and both of you are out of the series.

Move to another city. Once, free.

We are running Las Vegas, Scottsdale, and Charlotte this season. If your city stops working for you, move to another one. One move per person per season, free, up to 14 days before the race you are leaving. If the new city costs more, you pay the difference. If it costs less, we do not refund the difference.

No rolling over to next year.

We cannot hold your entry for a future season. Transfer it to a friend or move it to another city instead. Both are free and both take about a minute.

We run rain or shine.

Heat, cold, rain, wind. Show up. We only stop for conditions that make the course genuinely unsafe, and that call is ours to make.

If we cancel, you get a credit.

If we have to call off a race for weather, an emergency, a permit problem, or anything else outside our control, every registered runner automatically gets a credit for any Flock Run event, good for 24 months. You do not have to ask. It lands in your inbox, along with a code for the merch store.

We do not refund cash if we cancel, for the same reason as above. The money is already in the ground by then.

We cannot cover flights, hotels, or anything else you booked around the race. Please do not book anything you cannot afford to lose.

Want your money protected?

There is an option at checkout to protect your registration through an outside company. If you buy it and then cannot make the race for a covered reason, like illness, injury, or a family emergency, you file a claim with them and they refund you directly. They decide what qualifies, not us. It has to be added when you register, not later.

Fees.

The price you see at checkout is what you pay. Any processing fee charged by our registration platform is not refundable in any situation, including a transfer or a city change.

Merch is different.

Anything you buy from the store has its own return policy. Unworn, unwashed items can go back within 30 days. If we send you the wrong thing or it arrives damaged, tell us and we will fix it. Race entries and merch are separate, and this page does not change the entry rules above.

Questions.

Email team@wakasflockrun.com and give us 3 business days. Transfers and city changes you can do yourself right now without waiting on us, and that is faster than we are.